Onsite Assistant

1. Main Description

Job Title: Onsite Assistant (OA)

Primary Location: Greater Dublin Area

Secondary Location: Ireland

Basis of Employment: Casual As Required

2. General notes

This job description provides an outline of the duties and responsibilities of the role and the necessary skills and knowledge required to perform them as at the date it was created. Employees will be recruited on the basis of their qualifications, experience and their ability to do the work to be performed, regardless of sex, sexual orientation, gender reassignment, marital or civil partnership status, race, colour, ethnic or national origin, nationality, religion or belief, political opinion, age, pregnancy and maternity, disability or trade union membership status. By applying for this role, the candidate accepts that over time this job description may be subject to change as the candidate's duties and job evolve.

3. Job purpose

The roles and responsibilities of the Onsite Assistant include, but are not limited to, supporting Onyx Onsite Limited in providing the highest level of customer service, hospitality and professionalism at corporate events, for the clients of Onyx Onsite Limited, for the clients of Onyx Onsite Limited's clients and for all attendees of each given project.

4. Main roles and responsibilities

Onsite Assistant roles and responsibilities vary from project to project. These include, but are not limited to:

• Airport Meet & Greet Assistant

• Brand Ambassador

• Car Park and Traffic Flow Monitor

• Delegate Registration Assistant

• Event Wayfinder

• Hotel Hospitality Desk Assistant

• Local Crew

• Local Guide

• Luggage Assistant

• Transport & Logistics Assistant

5. Required skills

Onsite Assistant applicants do not require any specific standardised qualifications in order to be considered for the role. However, there are some skills and attributes which are seen as highly desirable for the role. These include, but are not limited to:

• Excellent punctuality

• Excellent interpersonal skills

• Excellent general customer service skills

• Excellent attention to detail

• General enthusiastic disposition towards new opportunities

• General interest in providing an excellent experience for event attendees and clients

• General ability to learn quickly and adapt to unforeseen circumstances

• Strong public speaking skills

6. Required experience

Onsite Assistant applicants do not require any specific prior experience in order to be considered for the role. However, there are some examples of prior experience which are seen as highly desirable for the role. These include, but are not limited to:

• Experience working in a retailer

• Experience working in a hotel

• Experience working in a restaurant

• Experience working as a receptionist

• Experience working at concerts

• Experience working at any form of commercial event

• Experience working in a travel agency

• Experience working in an airline

• Experience working in a fast-paced high-pressure environment

• Experience working with large crowds

• Experience working in any customer-centric role

• Experience providing service to tourists and non-native speakers of English